New Act Travel

New Act Travel opened in Century City in 1993. The philosophy was to establish a full service agency of highly knowledgeable agents who would service corporate, entertainment, and leisure accounts with accuracy and a personal touch. Over the past 10 years, New Act Travel has expanded to currently include locations in Encino, California, Las Vegas, Nevada and Atlanta, Georgia with over 90 highly qualified agents, specializing in many different areas. We enjoy yearly gross sales that allow us the clout and ability to negotiate the best for our clients, while still maintaining the highest level of service that you, the client, have grown to expect from your travel professional.

Know Your Rights As An Airline Passenger

Know Your Rights As An Airline Passenger

The U.S. Department of Transportation, under its section on “Fly Rights,” spells out the rules on overbooking for airlines and passengers who have valid reservations to fly. These include the common-sense requirement that the airlines must first ask for volunteers to give up their seats, and that a passenger who is bumped must receive compensation. But the DOT leaves it up to the airlines to specify what form and how much compensation a passenger should receive. The DOT also says that if a passenger misses the check-in deadline, he might not just lose his seat; he might also forfeit the right to compensation.


It is always best to know your rights as a passenger, however New Act Travel has long standing relationships with many of our airline partners and in most circumstances will be able to provide options in the case of flight arrangement mishap. Please consult your New Act Travel representative prior to flying to understand all of your options. You may contact a travel professional at (310) 201-0808.

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